Reflection on How Master of Science in Public...

My thoughts of public service prior to the MSPA program? My thoughts about public service before I entered the Master of Science in Public Administration (MSPA) program at California State University, Los Angeles (CSULA), were most likely different from those of someone who received an undergraduate degree in Public Administration. My undergraduate degree was in Criminal Justice, and my thoughts of public service were conceived from my personal interactions I had with public service agencies and media portrayals. My thoughts on public service were that there was a massive hole in â€Å"customer† satisfaction, economic efficiency, and effectiveness causing a lack of confidence in the system. One major factor was my personal interactions with†¦show more content†¦Private companies have had huge campaigns over the past few years to stay relevant with their consumers by engaging in social media and free apps, and transact on their smart-phones. Within e-Government, there are four stages that can be met which are: Presence, Interactions, Transaction, and Transformation (Garson, 2006). A second contributing factor to my thoughts about public service was the Medias portrayal of servants in public service. As early as I could remember there has always been scandals surrounding public service and its servants. Most recently the corruption scandal in the City of Bell, where the City Manager Robert Rizzo and five City Council members were charged in stealing more than $5 million from the City (Rogers, 2013). Similar cases like these have caused a huge loss in constituent trust in their government. These types of scandals can cause decades of unrecoverable relationships between the administrations and the constituents. Recently, a third report was about the Los Angeles City Council member Jose Huizar. A story about Mr. Huizar surfaced in the media where he was being sued by his former Deputy Chief of Staff. Although, these were only allegations, and he had not been convicted of any wrong doing the fact is that these allegations were definitely going to cause some headaches and possibly his re-election as he was getting ready to campaign for his third four-year term as a council member (Zahniser, 2013). With soShow MoreRelatedReflection Paper on Organizational Behavior Course3202 Words   |  13 PagesReflection Paper on Organizational Behavior Course When the Philippine Army (PA) gave me a Masteral Degree Scholarship, I was told to take a Human Resource Management (HRM) course. Since I chose to take my graduate course in UP Diliman {where I took my BA in Public Administration undergraduate course before going to the Philippine Military Academy (PMA)}, I enrolled in the School of Labor and Industrial Relations (SOLAIR) because they have an equivalent graduate course in HRM, which is the MasterRead MoreThe Effect of Peer Presure in Education17388 Words   |  70 PagesDEGREE OF MASTER OF ARTS IN EDUCATIONAL MANAGEMENT OF MAKERERE UNIVERSITY DECEMBER 2009 DECLARATION I, Martha Kyoshaba, hereby declare that, this dissertation is my original work and has never been presented to any university or institution for any academic award. Sign:†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. Martha Kyoshaba Date:†¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦Ã¢â‚¬ ¦.. 1 APPROVAL This dissertation has been written under our supervision and has been submitted for the award of the degree of Master of ArtsRead MoreAn Impact Assessment of Science and Technology Policy on National Development of Nigeria61708 Words   |  247 PagesAN IMPACT ASSESSMENT OF SCIENCE AND TECHNOLOGY POLICY ON NATIONAL DEVELOPMENT OF NIGERIA BY ABUBAKAR ABDULLAHI October, 2 0 0 4 ii AN IMPACT ASSESSMENT OF SCIENCE AND TECHNOLOGY POLICY ON NATIONAL DEVELOPMENT OF NIGERIA BY ABUBAKAR ABDULLAHI (MATRICULATION NO. 3081) A Dissertation Submitted to St. Clements University in Partial Fulfillment of the Requirements for the Award of Doctor of Philosophy in Management St. Clements University October, 2004 iii DECLARATION I declare thatRead MoreHistory of Common Law9609 Words   |  39 PagesEngland, and the extent of the taxes he could raise. This book also relates the importance of a uniform legal system among people within the territory. Local courts came under the administration of Norman rules. * Laws of Henry I or â€Å"Leges Henrici Primi† (≈ 1115) = a legal treatise in England. It lists and explains the laws (how to conduct legal proceedings). Laws were actually issued by earlier monarchs that were still in force in Henry’s reign. It covers a diverse range of subjects: ecclesiasticalRead MorePropaganda by Edward L Bernays34079 Words   |  137 Pages19 32 47 62 THE PSYCHOLOGY OF PUBLIC RELATIONS BUSINESS AND THE PUBLIC .... PROPAGANDA AND POLITICAL LEADERSHIP 92 WOMENS ACTIVITIES AND PROPAGANDA . . . 115 121 135 141 150 PROPAGANDA FOR EDUCATION PROPAGANDA IN SOCIAL SERVICE . ART AND SCIENCE ..................................................... 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This year she retires after a lifetime’s teaching, the last 25 years of which has been spent as a junior-school headmistress in Wantage, Oxfordshire. I was brought up in Wantage, and between the ages of eight and 11 I attended her